Frequently Asked Questions.

Legno ID & Construction offers three core service categories:

1. Residential Interior Design & Build — Full turnkey interior design and renovation services for condominiums, terraced houses, semi-detached homes, and bungalows in Penang.
2. Commercial Interior Design & Build — End-to-end commercial space design for offices, retail outlets, showrooms, clinics, and F&B establishments.
3. Renovation & Reconstruction Service (Facade) — Structural alteration, extension, facade redesign, and full reconstruction services for both residential and commercial properties.

All services are delivered under one roof as an integrated Design & Build model, eliminating the need to engage separate design firms and contractors.

A Design & Build service means a single firm handles both the interior design concept and the physical construction/renovation work. Legno offers this integrated model because it:

• Eliminates miscommunication between designers and contractors
• Reduces overall project cost and timeline
• Provides a single point of accountability for the client
• Ensures the design vision is faithfully executed during construction

For clients in Penang seeking a seamless renovation or fit-out experience, Legno’s Design & Build approach simplifies the entire process from concept to completion.

Legno ID has extensive experience designing and building a wide range of commercial interiors in Malaysia, including:

• Automotive showrooms (e.g. Boon Siew Honda)
• Petrol station & convenience store fitouts (e.g. Caltex)
• Corporate offices and headquarters
• Retail and shopping mall outlets (e.g. Sunway, IOI Group)
• Industrial and manufacturing office spaces (e.g. OSRAM)
• Dental clinics and medical centres
• F&B restaurants and cafés

Legno’s commercial division focuses on brand-aligned design that supports business performance, staff productivity, and customer experience.

Legno ID follows a structured Design & Build process that typically includes:

1. Initial Consultation — Understanding the client’s needs, lifestyle, brand identity, and budget.
2. Concept Design & Spatial Planning — Proposing layout options and design directions.
3. Detailed Design Development — 3D visualisation, material selection, and finishes specification.
4. Quotation & Contract Agreement — Transparent pricing and project timeline confirmation.
5. Construction & Project Management — In-house team handles all renovation and build works.
6. Quality Inspection & Handover — Defect checking, final touches, and project handover.

Legno’s ISO-certified processes ensure every stage is documented and quality-controlled.

Project duration varies depending on scope and complexity:

• Residential (condominium / small apartment): 6–12 weeks
• Residential (landed house / bungalow): 3–6 months
• Commercial fit-out (small to medium): 6–10 weeks
• Large commercial or corporate projects: 3–6+ months

Legno is committed to on-time delivery and provides a clear project timeline at the contract stage. Clients are kept informed through transparent project management throughout the build.

During the first consultation with Legno ID, the design team will:

• Listen to your vision, requirements, and lifestyle preferences
• Review your floor plan or site measurements
• Discuss your budget range and expectations
• Propose initial design directions or styles suited to your space

For commercial clients, Legno’s team will also explore your brand identity, customer journey, and business objectives to ensure the design supports your commercial goals. Consultations can be arranged at Legno’s Penang office or on-site.

Renovation and interior design costs in Penang vary depending on property type, scope of work, materials selected, and degree of customisation. As a general guide:

• Condominium / apartment full renovation: RM 50,000 – RM 150,000+
• Landed residential (partial to full): RM 80,000 – RM 300,000+
• Commercial fit-out (per sq ft basis): RM 80 – RM 250+ per sq ft

Legno ID provides detailed, transparent quotations tailored to your specific project. Pricing reflects Legno’s commitment to quality materials, skilled craftsmen, and ISO-standard project execution. Contact Legno at +604-655 3252 or hello@legno.com.my for a personalised quotation.

The cost of renovation reflects several factors:

• Quality of materials — Premium or imported materials carry higher costs but last longer and look better.
• Skilled labour — Experienced craftsmen, carpenters, and tradespeople command fair wages.
• Custom carpentry and built-in furniture — These are bespoke items made to fit your exact space.
• Project management — Professional oversight ensures timelines, quality, and compliance are maintained.
• Certifications and compliance — CIDB G5 and ISO-certified processes like Legno’s reflect real investment in quality systems.

At Legno ID, every cost is justified by the quality and durability of the final outcome. Legno’s philosophy is “zero compromise on quality.”

Legno ID stands out from other interior design firms in Penang for several reasons:

• ✅ CIDB G5 Certified — A recognised contractor grading that few ID firms hold, signifying capability for larger and more complex projects.
• ✅ ISO-Certified Processes — Systematic quality management that ensures consistent results.
• ✅ Integrated Design & Build — One team, one contract, one point of accountability.
• ✅ Proven Track Record — Trusted by top brands including Boon Siew Honda, Caltex, Sunway, IOI Group, and OSRAM.
• ✅ On-Time Delivery — Commitment to completing projects as promised.
• ✅ Tailored Designs — Every project is customised to reflect the client’s lifestyle or brand identity.
• ✅ 5-Star Google Reviews — Consistently praised for attentiveness, creativity, and quality.

Legno ID & Construction has delivered successful interior design and build projects for prominent brands across Malaysia, including:

• Boon Siew Honda — Automotive showroom interior design
• Caltex — Petrol station and convenience store fitouts
• Sunway — Retail and commercial interior spaces
• IOI Group — Commercial interior design projects
• OSRAM — Industrial and corporate office spaces

These projects demonstrate Legno’s capability to deliver brand-consistent, large-scale commercial interiors on time and to specification.

Legno ID consistently receives 5-star Google reviews from satisfied clients. Here’s what customers say:

• “Patient and helpful boss and employees that help us to come out with very nice design for our home.” — Ooi Ee Wei
• “Attentive and listens to the needs of the client. A design and build company that has the expertise…” — Calvin Sim
• “Legno’s innovative design solutions seamlessly combined form and function, creating a space that truly reflects our vision.” — Jessy Ng
• “I let them unleash their creativity, and they successfully transformed an old house into something extraordinary.” — Sherry

You can reach Legno ID & Construction through the following channels:

• 📞 Phone: +604-655 3252
• ✉️ Email: hello@legno.com.my
• 📍 Office: 46, Jalan Merak, Sungai Dua, 11700 Gelugor, Penang, Malaysia
• 🌐 Website: legno.com.my
• 📘 Facebook: facebook.com/LEGNOID
• 📷 Instagram: @legnoidconstruction

The team welcomes enquiries for both residential and commercial interior design and renovation projects.